html,body{height:100%;min-width:1200px;font-family:"pingfang SC","helvetica neue",arial,"hiragino sans gb","microsoft yahei ui","microsoft yahei",simsun,sans-serif}.helpcenter_index{background:url(../images/helpcenter/body_bg.png) repeat center}.content_box_zrk .content_top{height:180px;background:url(../images/helpcenter/search_bg.png) no-repeat center;background-size:auto 100%;position:relative}.content_box_zrk .index_top{height:360px;background:url(../images/helpcenter/search_bg1.png) no-repeat center;background-size:auto 100%}.content_box_zrk .content_top p{padding-top:37px;text-align:center;font-size:36px;line-height:36px;color:#fff}.content_box_zrk .index_top p{padding-top:110px}.content_box_zrk .content_top .search_box{position:absolute;left:50%;transform:translateX(-50%);top:102px;background:#fff}.content_box_zrk .index_top .search_box{top:200px;background:#fff}.content_box_zrk .content_top .search_box input{padding-left:15px;width:541px;border:0;height:42px;outline:0;font-size:14px}.content_box_zrk .content_top .search_box span{display:block;width:34px;height:44px;background:#fff url(../images/helpcenter/icon_search.png) no-repeat left center;background-size:24px 24px;cursor:pointer}.content_box_zrk .content_top .search_box span:hover{background:#fff url(../images/helpcenter/icon_search_h.png) no-repeat left center;background-size:24px 24px}.content_box_zrk .content_top .search_box .has_val{background:#fff url(../images/helpcenter/icon_search_h.png) no-repeat left center;background-size:24px 24px}.content_box_zrk .content_top .hot_search{position:absolute;top:259px;left:50%;transform:translateX(-50%);width:590px;font-size:14px;color:rgba(255,255,255,0.5);white-space:nowrap;text-overflow:ellipsis;overflow:hidden;font-weight:400}.content_box_zrk .content_top .hot_search span{color:#fff;margin:0 10px;cursor:pointer}.content_box_zrk .content_top .hot_search span:hover{color:#2b8ad3}.content_box_zrk .content_main{position:relative;width:1200px;margin:0 auto;height:calc(100% - 180px)}.content_box_zrk .content_main .content_left_index{width:170px;padding-top:20px;position:absolute;left:0;top:40px;padding-left:20px;background:#f7f8fa;z-index:10}.content_box_zrk .content_main .content_left_index .menu_div{overflow:auto}.content_box_zrk .content_main .fixed_left{position:fixed;top:0}.content_box_zrk .content_main .fixed_left{left:0}.content_box_zrk .content_main .content_left_two{width:210px;padding-top:40px;padding-left:20px;background:#f7f8fa}.content_box_zrk .content_main .content_left h5{font-size:20px;color:#222;padding-left:28px;background:url(../images/helpcenter/icon_quetype.png) no-repeat left center;background-size:18px 16px;font-weight:bold;margin-bottom:13px}.content_box_zrk .content_main .content_left ul{overflow:auto}.content_box_zrk .content_main .content_left ul li{padding:12px 0;font-size:16px;color:#222;font-weight:bold;cursor:pointer;position:relative;padding-left:14px}.content_box_zrk .content_main .content_left ul li:hover{color:#309aeb}.content_box_zrk .content_main .content_left ul li:hover::before{background:#309aeb}.content_box_zrk .content_main .content_left ul li::before{content:'';width:4px;height:4px;position:absolute;left:0;top:50%;transform:translateY(-50%);-webkit-transform:translateY(-50%);-moz-transform:translateY(-50%);-ms-transform:translateY(-50%);-o-transform:translateY(-50%);background:#555;border-radius:50%;-webkit-border-radius:50%;-moz-border-radius:50%;-ms-border-radius:50%;-o-border-radius:50%}.content_box_zrk .content_main .content_left ul .active_li{color:#309aeb}.content_box_zrk .content_main .content_left .name_p{font-size:24px;color:#222;line-height:24px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.content_box_zrk .content_main .content_right{padding-left:30px;padding-top:40px;padding-right:200px;padding-bottom:1px;background:#fff;min-height:calc(100% - 90px);margin-left:190px}.content_box_zrk .content_main .content_right_inner{padding:50px;margin-left:230px;min-height:600px;padding-top:40px}.content_box_zrk .content_main .content_right .content_item{margin-bottom:40px}.content_box_zrk .content_main .content_right .content_item p{padding-left:36px;font-size:20px;color:#222;font-weight:600;margin-bottom:17px;position:relative;display:block;line-height:30px;position:relative}.content_box_zrk .content_main .content_right .content_item p b{display:block;width:37px;height:18px;background:url(../images/helpcenter/icon_new.png) no-repeat center;background-size:100% 100%;left:126px;top:6px;position:absolute}.content_box_zrk .content_main .content_right .content_item p em{display:block;width:37px;height:18px;background:url(../images/helpcenter/icon_hots.png) no-repeat center;background-size:100% 100%;left:126px;top:6px;position:absolute}.content_box_zrk .content_main .content_right .content_item p span{position:absolute;display:block;left:0;top:50%;transform:translateY(-50%);width:30px;height:30px;-webkit-transform:translateY(-50%);-moz-transform:translateY(-50%);-ms-transform:translateY(-50%);-o-transform:translateY(-50%)}.content_box_zrk .content_main .content_right .content_item p .icon_sky{background:url(../images/helpcenter/icon_sky.png) no-repeat center;background-size:100% 100%}.content_box_zrk .content_main .content_right .content_item p .icon_hot{background:url(../images/helpcenter/icon_hot.png) no-repeat center;background-size:100% 100%}.content_box_zrk .content_main .content_right .content_item p .icon_login{background:url(../images/helpcenter/icon_login.png) no-repeat center;background-size:100% 100%}.content_box_zrk .content_main .content_right .content_item p .icon_chart{background:url(../images/helpcenter/icon_chart.png) no-repeat center;background-size:100% 100%}.content_box_zrk .content_main .content_right .content_item p .icon_teach{background:url(../images/helpcenter/icon_teach.png) no-repeat center;background-size:100% 100%}.content_box_zrk .content_main .content_right .content_item p .icon_exam{background:url(../images/helpcenter/icon_exam.png) no-repeat center;background-size:100% 100%}.content_box_zrk .content_main .content_right .content_item p .icon_work{background:url(../images/helpcenter/icon_work.png) no-repeat center;background-size:100% 100%}.content_box_zrk .content_main .content_right .content_item p .icon_smart{background:url(../images/helpcenter/icon_smart.png) no-repeat center;background-size:100% 100%}.content_box_zrk .content_main .content_right .content_item p .icon_square{background:url(../images/helpcenter/icon_square.png) no-repeat center;background-size:100% 100%}.content_box_zrk .content_main .content_right .content_item p .icon_space{background:url(../images/helpcenter/icon_space.png) no-repeat center;background-size:100% 100%}.content_box_zrk .content_main .content_right .content_item p .icon_plat{background:url(../images/helpcenter/icon_plat.png) no-repeat center;background-size:100% 100%}.content_box_zrk .content_main .content_right .content_item p .icon_vedio{background:url(../images/helpcenter/icon_vedio.png) no-repeat center;background-size:100% 100%}.content_box_zrk .content_main .content_right .content_item .item_box{padding:20px 20px 10px;overflow:hidden;position:relative;border:1px solid #e5e5e5}.content_box_zrk .content_main .content_right .content_item .hot_box{border:0;box-shadow:0 5px 20px 0 rgba(77,77,77,0.16)}.content_box_zrk .content_main .content_right .content_item .item_box ul li{font-size:16px;color:#222;margin-bottom:10px;cursor:pointer;float:left;width:50%;overflow:hidden;white-space:nowrap;text-overflow:ellipsis;padding-right:78px;box-sizing:border-box}.content_box_zrk .content_main .content_right .content_item .item_box ul li:hover{color:#309aeb}.content_box_zrk .content_main .content_right .content_item .item_box .item_list a{font-size:16px;color:#222;display:block;width:25%;float:left;margin-bottom:10px;white-space:nowrap;padding-right:50px;box-sizing:border-box;overflow:hidden;text-overflow:ellipsis}.content_box_zrk .content_main .content_right .content_item .item_box .item_list a span{position:relative}.content_box_zrk .content_main .content_right .content_item .item_box .item_list a b{display:block;width:26px;height:14px;background:url(../images/helpcenter/icon_new.png) no-repeat center;background-size:100% 100%;right:-32px;top:50%;transform:translateY(-50%);position:absolute}.content_box_zrk .content_main .content_right .content_item .item_box .item_list a:hover{color:#309aeb}.content_box_zrk .content_main .content_right .content_item .item_box .video_list{padding:0 0 10px}.content_box_zrk .content_main .content_right .content_item .item_box .video_list .video_item{float:left;width:32%}.content_box_zrk .content_main .content_right .content_item .item_box .video_list .video_item div{width:100%;margin-bottom:10px;position:relative}.content_box_zrk .content_main .content_right .content_item .item_box .video_list .video_item a{display:block;width:100%}.content_box_zrk .content_main .content_right .content_item .item_box .video_list .video_item a div{overflow:hidden}.content_box_zrk .content_main .content_right .content_item .item_box .video_list .video_item div img{width:100%;height:172px;transition:all .3s;-webkit-transition:all .3s;-moz-transition:all .3s;-ms-transition:all .3s;-o-transition:all .3s}.content_box_zrk .content_main .content_right .content_item .item_box .video_list .video_item div span{position:absolute;display:block;width:42px;height:42px;background:url(../images/helpcenter/icon_toplay.png) no-repeat center;background-size:100% 100%;left:50%;top:50%;transform:translate(-50%,-50%);cursor:pointer}.content_box_zrk .content_main .content_right .content_item .item_box .video_list .video_item h4{text-align:center;font-size:14px;color:#000;font-weight:normal;cursor:pointer;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.content_box_zrk .content_main .content_right .content_item .item_box .video_list .video_item h4:hover{color:#309aeb}.content_box_zrk .content_main .content_right .content_item .item_box .video_list .video_item:nth-child(3n+2){margin:0 2%}.content_box_zrk .content_main .help_center{padding-right:0}.content_box_zrk .content_main .contact_btn{position:fixed;right:15px;bottom:194px;width:14px;padding:40px 15px 10px;box-shadow:0 6px 12px 0 rgba(0,0,0,0.15);font-size:14px;color:#309aeb;background:#fff url(../images/helpcenter/icon_service.png) no-repeat 8px 8px;background-size:28px 29px;cursor:pointer;z-index:10}.content_box_zrk .content_main .contact_btn:hover{background:#fff url(../images/helpcenter/icon_service_h.png) no-repeat 8px 8px;background-size:28px 29px;color:#2b8ad3}.content_box_zrk .content_main .top_btn{width:44px;height:44px;box-shadow:0 6px 12px 0 rgba(0,0,0,0.15);position:fixed;right:15px;bottom:20px;background:#fff url(../images/helpcenter/icon_toTop.png) no-repeat center;background-size:28px 28px;cursor:pointer;z-index:10}.content_box_zrk .content_main .top_btn:hover{background:#fff url(../images/helpcenter/icon_toTop_h.png) no-repeat center;background-size:28px 28px}.content_box_zrk .content_left .name_p{font-size:24px;color:#222;line-height:24px;padding-bottom:10px;border-bottom:1px solid #e5e5e5;margin-right:20px}.content_box_zrk .content_left .name_list{padding-top:16px;padding-right:30px}.content_box_zrk .content_left .name_list p{font-size:16px;color:#4991e1;overflow:hidden;white-space:nowrap;text-overflow:ellipsis;display:block;cursor:pointer}.content_box_zrk .content_right .tab_box{margin-bottom:24px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.content_box_zrk .content_right .tab_box span{padding-right:14px;font-size:14px;color:#222;background:url(../images/helpcenter/icon_right.png) no-repeat right center;background-size:6px 10px;margin-right:8px;cursor:pointer}.content_box_zrk .content_right .tab_box span a{text-decoration:none;color:#222}.content_box_zrk .content_right .tab_box span a:hover{color:#2b8ad3}.content_box_zrk .content_right .tab_box span:last-child{background:0;color:#9b9b9b}.content_box_zrk .content_right .tab_box span:last-child a{color:#9b9b9b}.content_box_zrk .content_right .items_box{margin-bottom:1px}.content_box_zrk .content_right .items_box img{max-width:100%;display:block;box-shadow:0 0 5px #ccc}.content_box_zrk .content_right .items_box .qus_name{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-size:30px;color:#222;margin-bottom:30px;line-height:30px}.content_box_zrk .content_right .items_box .item_title{white-space:nowrap;overflow:hidden;text-overflow:ellipsis;font-size:30px;color:#222;margin-bottom:30px;line-height:30px}.content_box_zrk .content_right .items_box .person_p{font-size:24px;line-height:24px}.content_box_zrk .content_right .items_box h4{font-size:14px;color:#222;font-weight:normal;margin-bottom:23px}.content_box_zrk .content_right .items_box h4 p{font-size:16px;color:#222;font-weight:normal;margin-bottom:15px}.content_box_zrk .content_right .items_box h4 p:last-child{margin-bottom:0}.content_box_zrk .content_right .items_box h4 p b{font-weight:normal;color:#222}.content_box_zrk .content_right .items_box h3{font-size:14px;color:#222;font-weight:normal;padding-top:20px}.content_box_zrk .content_right .items_box .step_list li{padding-bottom:30px}.content_box_zrk .content_right .items_box .step_list li h5{font-size:14px;color:#222;font-weight:normal;margin-bottom:30px}.content_box_zrk .content_right .items_box .step_list li img{width:354px;height:360px;object-fit:cover;margin:0 3px}.content_box_zrk .content_right .items_box .step_list li img:nth-child(2n+1){margin-left:0}.content_box_zrk .content_right .items_box .step_list li img:nth-child(2n+2){margin-right:0}.content_box_zrk .content_right .items_box .player_box{height:390px}.content_box_zrk .content_right .items_box .qus_list li{font-size:14px;color:#222;margin-bottom:10px;cursor:pointer;white-space:nowrap;text-overflow:ellipsis;overflow:hidden}.content_box_zrk .content_right .items_box .qus_list li{font-size:14px;color:#222}.content_box_zrk .content_right .items_box .qus_list li:hover{color:#4991e1}.content_box_zrk .content_right .tip_box{padding-top:50px;font-size:14px;color:#222;margin-bottom:20px}.content_box_zrk .content_right .tip_items{margin-bottom:20px}.content_box_zrk .content_right .tip_items span{padding-left:24px;font-size:16px;color:#000;margin-right:58px;cursor:pointer}.content_box_zrk .content_right .tip_items .icon_ishelp{background:url(../images/helpcenter/icon_ishelp.png) no-repeat left center;background-size:18px 19px}.content_box_zrk .content_right .tip_items .icon_ishelp_h{background:url(../images/helpcenter/icon_ishelp_h.png) no-repeat left center;background-size:18px 19px;color:#4991e1}.content_box_zrk .content_right .tip_items .icon_ishelp:hover{background:url(../images/helpcenter/icon_ishelp_h.png) no-repeat left center;background-size:18px 19px;color:#4991e1}.content_box_zrk .content_right .tip_items .icon_nohelp{background:url(../images/helpcenter/icon_nohelp.png) no-repeat left center;background-size:18px 19px}.content_box_zrk .content_right .tip_items .icon_nohelp_h{background:url(../images/helpcenter/icon_nohelp_h.png) no-repeat left center;background-size:18px 19px;color:#4991e1}.content_box_zrk .content_right .tip_items .icon_nohelp:hover{background:url(../images/helpcenter/icon_nohelp_h.png) no-repeat left center;background-size:18px 19px;color:#4991e1}.content_box_zrk .content_right .qus_item{font-size:14px;color:#222;padding-bottom:50px}.content_box_zrk .content_right .qus_item span{color:#4991e1}.content_box_zrk .content_right .rel_qus{padding:20px;border:1px solid rgba(229,229,229,1)}.content_box_zrk .content_right .rel_qus p{color:#222;font-size:16px;margin-bottom:15px;font-weight:bold}.content_box_zrk .content_right .rel_qus li a{text-decoration:none;font-size:14px;color:#222;cursor:pointer}.content_box_zrk .content_right .rel_qus li a:hover{color:#4991e1}.content_box_zrk .content_right .rel_qus li{margin-bottom:10px}.content_box_zrk .content_left .menu_list{padding-top:5px}.content_box_zrk .content_left .menu_list .menu_item{margin-right:20px}.content_box_zrk .content_left .menu_list .menu_item span{font-size:16px;color:#222;display:block;height:44px;line-height:44px;cursor:pointer;padding-right:20px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.content_box_zrk .content_left .menu_list .menu_item span:hover{color:#4991e1}.content_box_zrk .content_left .menu_list .menu_item .icon_down{background:url(../images/helpcenter/icon_down.png) no-repeat right center;background-size:10px 13px}.content_box_zrk .content_left .menu_list .menu_item .active_span{background:url(../images/helpcenter/icon_up.png) no-repeat right center;background-size:10px 13px}.content_box_zrk .content_left .menu_list .menu_item .checked_span{color:#4991e1}.content_box_zrk .content_left .menu_list .menu_item .child_list h4{font-size:14px;color:#222;font-weight:normal;padding-left:20px;display:block;height:44px;line-height:44px;cursor:pointer}.content_box_zrk .content_left .menu_list .menu_item .child_list h4:hover{color:#309aeb}.content_box_zrk .content_left .menu_list .menu_item .child_list .active_h4{color:#309aeb}.content_box_zrk{min-height:calc(100% - 190px)}.content_box_zrk .content_search{background:#f7f8fa}.content_box_zrk .content_search .content_search_box{width:1200px;margin:0 auto;position:relative;height:100px}.content_box_zrk .content_search .search_box{position:absolute;left:0;top:50%;transform:translateY(-50%)}.content_box_zrk .content_search .search_box input{padding-left:15px;width:665px;height:36px;outline:0;font-size:14px;border:1px solid #d7dade;border-right:0}.content_box_zrk .content_search .search_box span{display:block;width:100px;height:40px;text-align:center;line-height:40px;background:#309aeb;color:#fff;font-size:14px;cursor:pointer}.content_box_zrk .content_search .search_box span:hover{background:#2b8ad3}.content_box_zrk .content_box{background:#fff}.content_box_zrk .content_box .content_box_main{width:1200px;padding-top:40px;margin:0 auto}.content_box_zrk .content_box .content_box_main .box_left{width:780px}.content_box_zrk .content_box .content_box_main .box_left .tab_box{margin-bottom:33px}.content_box_zrk .content_box .content_box_main .box_left .tab_box span{padding-right:14px;font-size:14px;color:#222;background:url(../images/helpcenter/icon_right.png) no-repeat right center;background-size:6px 10px;margin-right:8px;cursor:pointer}.content_box_zrk .content_box .content_box_main .box_left .tab_box span:hover{color:#2b8ad3}.content_box_zrk .content_box .content_box_main .box_left .tab_box span:last-child{color:#9b9b9b;background:0}.content_box_zrk .content_box .content_box_main .box_left .search_txt{font-size:24px;color:#222;margin-bottom:20px}.content_box_zrk .content_box .content_box_main .box_left .has_search{font-size:14px;color:#222;margin-bottom:35px}.content_box_zrk .content_box .content_box_main .box_left .has_search span{color:#fa5151}.content_box_zrk .content_box .content_box_main .box_left .search_list li{padding-bottom:14px;border-bottom:1px solid #d9d9d9;margin-bottom:15px}.content_box_zrk .content_box .content_box_main .box_left .search_list li p{font-size:16px;color:#222;margin-bottom:10px}.content_box_zrk .content_box .content_box_main .box_left .search_list li h4{color:#9b9b9b;font-size:14px;font-weight:normal}.content_box_zrk .content_box .content_box_main .box_left .no_search{padding-top:220px;height:150px;background:url(../images/helpcenter/icon_empty.png) no-repeat center 45px;background-size:150px 150px}.content_box_zrk .content_box .content_box_main .box_left .no_search p{text-align:center;font-size:14px;color:#9b9b9b}.content_box_zrk .content_box .content_box_main .box_right{margin-left:780px;padding-left:150px}.content_box_zrk .content_box .content_box_main .box_right .hot_qus{font-size:16px;color:#222;padding-bottom:10px;border-bottom:1px solid #d9d9d9}.content_box_zrk .content_box .content_box_main .box_right .qus_list{padding-top:10px}.content_box_zrk .content_box .content_box_main .box_right .qus_list li{font-size:14px;color:#9b9b9b;padding-bottom:10px;cursor:pointer}.content_box_zrk .content_box .content_box_main .box_right .qus_list li:hover{color:#309aeb}.content_box_zrk .content_box .content_box_main .contact_btn{position:fixed;right:15px;bottom:194px;width:14px;padding:40px 15px 10px;box-shadow:0 6px 12px 0 rgba(0,0,0,0.15);font-size:14px;color:#309aeb;background:#fff url(../images/helpcenter/icon_service.png) no-repeat 8px 8px;background-size:28px 29px;cursor:pointer}.content_box_zrk .content_box .content_box_main .contact_btn:hover{background:#fff url(../images/helpcenter/icon_service_h.png) no-repeat 8px 8px;background-size:28px 29px;color:#2b8ad3}.content_box_zrk .content_box .content_box_main .top_btn{width:44px;height:44px;box-shadow:0 6px 12px 0 rgba(0,0,0,0.15);position:fixed;right:15px;bottom:20px;background:#fff url(../images/helpcenter/icon_toTop.png) no-repeat center;background-size:28px 28px;cursor:pointer}.content_box_zrk .content_box .content_box_main .top_btn:hover{background:#fff url(../images/helpcenter/icon_toTop_h.png) no-repeat center;background-size:28px 28px}.menu_div::-webkit-scrollbar{width:10px}.menu_div::-webkit-scrollbar-track{border-radius:8px}.menu_div::-webkit-scrollbar-thumb:window-inactive{display:none}.menu_div::-webkit-scrollbar{width:0;height:0}.menu_div:hover::-webkit-scrollbar{width:10px}.menu_div::-webkit-scrollbar-thumb{border-radius:10px;border:2px solid rgba(0,0,0,0);box-shadow:10px 0 0 #e6e6e6 inset}.menu_div::-webkit-scrollbar{width:0;height:0}.menu_div:hover::-webkit-scrollbar{width:10px}.menu_div::-webkit-scrollbar-thumb{border-radius:10px}body,html{height:100%}.chart_box_zrk{height:100%;background:url(../images/helpcenter/chart_bg.png) no-repeat center;background-size:100% 100%;position:relative}.chart_box_zrk .chart_content{position:absolute;width:59%;height:69%;left:0;top:0;right:0;bottom:0;margin:auto;background:#f5f5f5;border-radius:6px;box-sizing:border-box;overflow:hidden;min-height:580px}.chart_box_zrk .chart_content .chart_left{height:100%;background:#fff;position:relative;padding-right:32%}.chart_box_zrk .chart_content .chart_left .chart_top{border-bottom:1px solid #e6e6e6;height:10.6%;box-sizing:border-box;position:relative}.chart_box_zrk .chart_content .chart_left .chart_top div{padding-left:60px;background:url(../images/helpcenter/icon_service.png) no-repeat left center;background-size:40px 40px;position:absolute;left:20px;top:50%;transform:translateY(-50%);-webkit-transform:translateY(-50%);-moz-transform:translateY(-50%);-ms-transform:translateY(-50%);-o-transform:translateY(-50%)}.chart_box_zrk .chart_content .chart_left .chart_top div p{font-size:20px;color:#222;margin-bottom:2px}.chart_box_zrk .chart_content .chart_left .chart_top div h4{font-size:14px;color:#9b9b9b;font-weight:normal}.chart_box_zrk .chart_content .chart_left .chart_input{position:absolute;left:0;right:32%;bottom:0;height:8%;border-top:1px solid #e6e6e6;box-sizing:border-box;padding:10px 75px}.chart_box_zrk .chart_content .chart_left .chart_input input{height:100%;width:100%;padding:0;border:0;font-size:14px;color:#000}.chart_box_zrk .chart_content .chart_left .chart_input .upload_btn{width:30px;height:30px;position:absolute;left:20px;top:50%;transform:translateY(-50%);background:url(../images/helpcenter/icon_upload.png) no-repeat center;background-size:100% 100%;cursor:pointer}.chart_box_zrk .chart_content .chart_left .chart_input .upload_btn input{width:30px;height:30px;border:0;outline:0;background:0;opacity:0}.chart_box_zrk .chart_content .chart_left .chart_input .send_btn{position:absolute;width:62px;height:30px;background:#4991e1;border-radius:3px;right:12px;top:50%;transform:translateY(-50%);line-height:30px;text-align:center;font-size:14px;color:#fff;cursor:pointer}.chart_box_zrk .chart_content .chart_left .chart_input .no_val{background:#c8def6}.chart_box_zrk .chart_content .chart_left .chart_room{position:absolute;left:0;top:10.8%;bottom:8%;right:32%;overflow:auto}.chart_room::-webkit-scrollbar{width:10px}.chart_room::-webkit-scrollbar-track{border-radius:8px}.chart_room::-webkit-scrollbar-thumb{border-radius:10px;border:2px solid rgba(0,0,0,0);box-shadow:10px 0 0 #e6e6e6 inset}.chart_box_zrk .chart_content .chart_left .chart_room p{padding-top:50px;color:#a0a5b0;font-size:12px;text-align:center}.chart_box_zrk .chart_content .chart_left .chart_room ul{padding:20px 20px 0}.chart_box_zrk .chart_content .chart_left .chart_room ul li{padding-bottom:30px}.chart_box_zrk .chart_content .chart_left .chart_room ul li:last-child{padding-bottom:0}.chart_box_zrk .chart_content .chart_left .chart_room ul li div{position:relative}.chart_box_zrk .chart_content .chart_left .chart_room ul li div::before{content:'';position:absolute;top:15px;width:0;height:0}.chart_box_zrk .chart_content .chart_left .chart_room ul .left img{width:40px;height:40px;margin-right:10px;border-radius:50%}.chart_box_zrk .chart_content .chart_left .chart_room ul .left div{max-width:81%;padding:10px 15px 10px 19px;background:#f5f5f5;font-size:14px;color:#000;border-radius:5px;box-sizing:border-box;position:relative}.chart_box_zrk .chart_content .chart_left .chart_room ul .left div h4{font-size:14px;color:#000;font-weight:normal;margin-bottom:10px}.chart_box_zrk .chart_content .chart_left .chart_room ul .left div h5{font-size:14px;color:#000;font-weight:normal;margin-bottom:10px}.chart_box_zrk .chart_content .chart_left .chart_room ul .left div b{display:block;position:absolute;width:28px;height:28px;border-radius:50%;cursor:pointer}.chart_box_zrk .chart_content .chart_left .chart_room ul .left div .icon_courage{background:#f5f5f5 url(../images/helpcenter/icon_courage.png) no-repeat center;background-size:18px 18px;right:-33px;bottom:33px}.chart_box_zrk .chart_content .chart_left .chart_room ul .left div .icon_courage:hover{background:#d6e9ff url(../images/helpcenter/icon_courage_h.png) no-repeat center;background-size:18px 18px}.chart_box_zrk .chart_content .chart_left .chart_room ul .left div .icon_no_courage{background:#f5f5f5 url(../images/helpcenter/icon_no_courage.png) no-repeat center;background-size:18px 18px;right:-33px;bottom:0}.chart_box_zrk .chart_content .chart_left .chart_room ul .left div .icon_no_courage:hover{background:#d6e9ff url(../images/helpcenter/icon_no_courage_h.png) no-repeat center;background-size:18px 18px}.chart_box_zrk .chart_content .chart_left .chart_room ul .left div .active_b{background:#d6e9ff url(../images/helpcenter/icon_courage_h.png) no-repeat center;background-size:18px 18px;right:-33px;bottom:0}.chart_box_zrk .chart_content .chart_left .chart_room ul .left div .active_b_no{background:#d6e9ff url(../images/helpcenter/icon_no_courage_h.png) no-repeat center;background-size:18px 18px;right:-33px;bottom:0}.chart_box_zrk .chart_content .chart_left .chart_room ul .left div h5:last-child{margin-bottom:0}.chart_box_zrk .chart_content .chart_left .chart_room ul .left div::before{left:-10px;border:5px solid transparent;border-right-color:#f5f5f5}.chart_box_zrk .chart_content .chart_left .chart_room ul .left .qus_box{background:#fff;border:1px solid rgba(230,230,230,1);padding:0 15px;width:81%;box-sizing:border-box}.chart_box_zrk .chart_content .chart_left .chart_room ul .left div h2{font-size:14px;color:#9b9b9b;font-weight:normal;display:block;height:40px;line-height:40px;border-bottom:1px solid #e6e6e6}.chart_box_zrk .chart_content .chart_left .chart_room ul .left div h3{font-size:14px;color:#000;font-weight:normal;display:block;height:40px;line-height:40px;border-bottom:1px solid #e6e6e6;cursor:pointer;background:url(../images/helpcenter/icon_todetail.png) no-repeat 97% center;background-size:8px 13px}.chart_box_zrk .chart_content .chart_left .chart_room ul .left div h3:hover{color:#309aeb}.chart_box_zrk .chart_content .chart_left .chart_room ul .left div h3:last-child{border:0}.chart_box_zrk .chart_content .chart_left .chart_room ul .left div .title_span{display:block;font-size:16px;margin-bottom:10px}.chart_box_zrk .chart_content .chart_left .chart_room ul .left .comment_box{width:81%}.chart_box_zrk .chart_content .chart_left .chart_room ul .left div dt{margin-bottom:10px}.chart_box_zrk .chart_content .chart_left .chart_room ul .left div .btn_span{display:block;width:96px;height:32px;line-height:32px;text-align:center;background:rgba(255,255,255,1);border-radius:4px;border:1px solid rgba(217,217,217,1);font-size:14px;color:#8d949c;margin-right:10px;cursor:pointer;margin-bottom:10px}.chart_box_zrk .chart_content .chart_left .chart_room ul .left div .check_item{display:block;margin-bottom:10px}.chart_box_zrk .chart_content .chart_left .chart_room ul .left div .active_btn{color:#4991e1;border:1px solid rgba(73,145,225,1)}.chart_box_zrk .chart_content .chart_left .chart_room ul .left div .sub_btn{display:block;text-align:center;color:rgba(73,145,225,0.3);margin-top:10px;cursor:pointer}.chart_box_zrk .chart_content .chart_left .chart_room ul .left div .active_sub{color:#4991e1}.chart_box_zrk .chart_content .chart_left .chart_room ul .left div .has_sub{color:#b2b2b2}.chart_box_zrk .chart_content .chart_left .chart_room ul .right div{max-width:57%;padding:10px 15px 10px 19px;background:#c9e7ff;font-size:14px;color:#000;border-radius:5px;box-sizing:border-box}.chart_box_zrk .chart_content .chart_left .chart_room ul .right img{width:40px;height:40px;margin-left:15px;border-radius:50%}.chart_box_zrk .chart_content .chart_left .chart_room ul .right div::before{right:-10px;border:5px solid transparent;border-left-color:#c9e7ff}.chart_box_zrk .chart_content .chart_right{position:absolute;right:0;top:0;width:32%;bottom:0;box-sizing:border-box;padding:40px 30px 0;background:#f5f5f5}.chart_box_zrk .chart_content .chart_right p{font-size:20px;color:#222;padding-left:26px;background:url(../images/helpcenter/icon_hotqus.png) no-repeat left center;background-size:14px 18px;display:block;height:28px;line-height:28px;margin-bottom:20px}.chart_box_zrk .chart_content .chart_right ul li{margin-bottom:10px;white-space:nowrap;text-overflow:ellipsis;overflow:hidden}.chart_box_zrk .chart_content .chart_right ul li a{font-size:14px;color:#222}.chart_box_zrk .chart_content .chart_right ul li a:hover{color:#309aeb}.qjf_hb_spacefooter{margin-top:0!important}.player_mask{position:fixed;left:0;right:0;top:0;bottom:0;background:rgba(0,0,0,0.2);z-index:50}.play_box{position:absolute;left:50%;top:50%;transform:translate(-50%,-50%);width:800px;height:500px;-webkit-transform:translate(-50%,-50%);-moz-transform:translate(-50%,-50%);-ms-transform:translate(-50%,-50%);-o-transform:translate(-50%,-50%)}.play_box video{height:100%;width:100%}.content_box_new .player_mask{background:rgba(0,0,0,0.6)}.content_box_new .content_main .content_right .content_item .item_box .video_list .video_item h4{text-align:left}.content_box_new .content_main .content_right .content_item p{position:relative}.content_box_new .content_main .content_right .content_item p a{position:absolute;right:0;top:50%;transform:translateY(-50%);font-weight:normal;color:#4991e1;font-size:14px}.content_box_video .video_list{padding-bottom:30px}.content_box_video .video_list .item_title{text-align:center;padding-top:60px;margin-bottom:30px}.content_box_video .video_list .item_title p{font-weight:500;font-size:24px;line-height:34px;text-align:center;color:#222;margin-bottom:10px}.content_box_video .video_list .item_title span{font-weight:normal;font-size:16px;line-height:22px;color:#888;text-align:center}.content_box_video .video_list .video_item{float:left;width:285px;margin-right:20px;margin-top:30px;box-shadow:0 4px 4px rgba(0,0,0,0.1)}.content_box_video .video_list .video_item:nth-of-type(4n+4){margin-right:0}.content_box_video .video_list .video_item:nth-of-type(-n+4){margin-top:0}.content_box_video .video_list .video_item div{overflow:hidden;position:relative}.content_box_video .video_list .video_item div span{position:absolute;display:block;width:42px;height:42px;background:url(../images/helpcenter/icon_toplay.png) no-repeat center;background-size:100% 100%;left:50%;top:50%;transform:translate(-50%,-50%);cursor:pointer}.content_box_video .video_list .video_item img{width:100%;height:152px;transition:all .3s}.content_box_video .video_list .video_item h4{text-align:center;font-size:16px;line-height:22px;font-weight:normal;color:#222;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;padding:10px}.content_box_video .video_list .video_item:hover img{transform:scale(1.2)}.content_box_video .video_list .video_item:hover h4{color:#309aeb}.content_box_video{background:#f7f8fa}.play_box{position:relative;background:#000;height:450px;padding-top:46px}.play_box .closeBtn{position:absolute;width:13px;height:13px;right:18px;top:17px;background:url(../images/helpcenter/icon_closeTag.png) no-repeat center / 100% 100%;cursor:pointer;z-index:100}.content_box_zrk .content_main .content_right .content_item .item_box .video_list .video_item:hover img{transform:scale(1.2)}.content_box_zrk .content_main .content_right .content_item .item_box .video_list .video_item:hover h4{color:#309aeb}